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EBay sellers in conflict with the “Post of Russia”

Open letter about the problems with the delivery of goods through the “Mail of Russia” appeared last week on ebay-forum.ru, which brings together foreign buyers of goods online stores, including most eBay.

It says that from January 2010 with “Post of Russia” has worsened the quality of services. Some buyers receive parcels sent back in November last year, wrote “Kommersant”.

problems affected not only the usual assumptions, but the delivery and service delivery eksperss “Post of Russia” – EMS. “Since the beginning of this year, delivery of EMS-mails from China and the U.S. can now reach two months,” – said in the letter.

problems with delivery are often deprived of Russians’ right to buy goods on foreign websites. In particular, many sellers of auction site eBay were forced to abandon the sale of their goods residents of Russia.

According to the rules of eBay, the goods must be delivered to the buyer within 30 days from the date of payment. Excess delivery period without refund is fraught with blocking the seller’s account, and therefore many of them now prefer to work with Russia.

Problems with the shopping there and in other shops – they simply refuse to clients from Russia in the ordering process.

By mid-March this year, eBay has promised to launch the Russian version of the portal. In Russification interface for Russian users, the price will be converted into rubles, but searches in Russian will be automatically translated into English.

launch the Russian version of eBay explained their hopes for the increased popularity of Internet commerce among Russians. All payments will go through the eBay-owned electronic payment system PayPal. According to IK “Finam”, in 2009 the Russians conducted through the eBay payment of not less than $50 million.

The press service of “Post of Russia” recognize that it is now in paragraph international postal exchange in Moscow “there are cases of delayed processing of international mail arriving at the destination addresses in the territory of Russia from abroad”.

In the “Mail of Russia” that explain the increase in postage to 64% in January-February 2010 compared with the same period in 2009.